SUMMARY Plays a critical role in supporting national parts sales initiatives through data-driven insights, cross-functional collaboration, and process optimization. Maintains responsibility for creating and overseeing a wide range of sales reports, analyzing performance trends, and identifying opportunities
SUMMARY Provides day-to-day support to a team of Retailer Claims Specialists, including helping prioritize workload, offering coaching and guidance, and handling escalations. Conducts quality checks through phone observations and claim reviews. Shares performance reporting and supports