Building Location:Business Service Center Department:1006860 SCHEDULING - EH SS Job Description:The Contact Center Reporting Analyst provides reporting, analysis, and actionable insights to support contact center operations, service quality, staffing, and business performance. This role uses NICE CXone tools, including
Building Location:Business Service Center Department:1006190 TRAINING SUPPORT - REV CYCLE - EH SS Job Description:Essentia is looking for a Process & Training Associate Analyst to support system training, process improvement, and the development and implementation of training programs
Building Location:Business Service Center Department:1007190 PRE-SERVICE AUTHORIZATION - EH SS Job Description:Conducts Managed Care Programs in conjunction with third party administrators’ health care agreements. Works collaboratively with and provides clinical expertise and leadership to Access Coordinators to perform
Building Location:Business Service Center Department:1006860 SCHEDULING - EH SS Job Description:This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work