Customer Support Specialist III ECS is seeking a Customer Support Specialist III to work in Memphis, TN/Remote. This role will require onsite training and occasional onsite meetings. ECS is seeking a Customer Support Specialist III who
Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally