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SUMMARY The Level 2 Technician – IT & VoIP is responsible for resolving escalated technical issues across endpoints,servers, networks, and voice systems, delivering stable, high-quality IT andVoIP services for multiple MSP clients. This role owns complex troubleshooting,configuration
We are looking for a part-time and full-time Remote Admin Assistant. No diploma required. Key Responsibilities: - Transcription: Document key points from live/recorded calls. - Call Prep: Organize daily call lists, agendas, and materials. - Scheduling:
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