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Description Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents - Answering general questions -Engage with customers over the phone and reply to
Description Strong GCP / Vertex AI (search/retrieval, model serving). Production experience with containerized services, CI/CD (Harness or similar), and observability at scale. Prompt engineering and structured-output/schema design with Pydantic. Nice-to-have: RAG/vector search, MySQL at scale, enterprise auth
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