The Quality Assurance & Enablement Specialist is responsible for improving the quality, consistency, and overall customer experience within CX operations across both human and AI-driven workflows. This role partners closely with internal teams, BPO partners, and CX Ops
About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. Were driven to raise a new standard of quality customer service at scale, enabling enterprise companies to
Fully Remote Opportunity About BrightOrder BrightOrder Inc. is a leading provider of fleet-management software, powering the EMDECS cloud platform to help repair shops and fleet operators track vehicle maintenance and drive operational efficiency. Trusted by fleets
About the role OpenPhone’s AI capabilities power everything from intelligent call assistants to automated workflows that help thousands of businesses communicate better. As a Staff Backend Engineer, you will own the technical strategy for how we
Who we are At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature. Thats why for over 25 years weve been students of this glorious Earth —
About Sadie Sadie is an enterprise voice AI platform built to replace legacy IVR systems and transform how large organizations handle customer interactions at scale. Headquartered in Montreal and owned by Valsoft Corporation, Sadie delivers intelligent,
About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. Were driven to raise a new standard of quality customer service at scale, enabling enterprise companies to