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About Us: Soum is on a mission to revolutionise e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. Were reshaping how C2C marketplaces operate, making buying
We are looking for a CX Writer to join our team and help create clear, engaging, and customer-centric experiences across digital and customer touchpoints. The ideal candidate will combine strong writing and communication skills with a solid
The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver