Lead Project / Program Manager – (Customer Care Ops Support) Overview We’re looking for a Lead Project/Program Manager to drive AI-enabled transformation across our Customer Care Operations Support organization. This role sits at the intersection of business strategy and execution—partnering across Operations,
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary
About the role The Support team is the heart of Thatch – the people who help members navigate their benefits when it matters, assist employers in administering benefits, and partner with brokers to serve their books of
IT Support Manager DRAFT-Bhawna is in the process of updating the JD. Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications
About Osano: Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions
Manager, Application Support sought by WM Corporate Services, Inc. in Houston, TX. 40 hrs./wk. Duties include: Oversee team responsible for day-to-day support, planning for releases & upgrades & managing projects for assigned HR systems / modules. Provide input on
Lead Project/Program Manager (Customer Care Ops - AI Transformation) We’re looking for a Lead Project/Program Manager to drive AI-enabled transformation across our Customer Care Operations Support organization. The position is responsible for driving work end to end, from intake through deployment,
Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth;
Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access
Overview We’re looking for a Principal Project/Program Manager to drive AI-enabled transformation across our Customer Care Operations Support organization. This role is responsible for driving work end to end, from intake through deployment, and partnering across Care and Technology
Government And Field Service Customer Support Manager Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by
Customer Success Manager NOA Higher Ed. Southeast Region (USA Remote) Were looking for an experienced, relationship-driven Customer Success Manager (CSM) who is passionate about helping educational institutions realize the full value of their investment in our solutions. The ideal candidate
Customer Service Manager | Remote (U.S. based only) | Full-time Fully Remote Customer Service Manager (Self-Serve SaaS) Remote (U.S. based only) | Full-time About the Role Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as
Customer Success Manager Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead customers through an end-to-end toolchain lifecyclefrom onboarding and proficiency development through adoption,
SUMMARY MUST HAVE Heavy CONSTRUCTION Equipment DEALER SUPPORT experience. This is not a sales role. The focus is on onboarding, training, supporting and development of new dealers, and current dealers, as well as and ongoing support and training
Customer Service Manager | Texas | Remote San Antonio, Texas, United States Job Openings Customer Service Manager | Texas | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Remote (U.S. based only) | Full-time About the Role Are you passionate about leading
Location: Remote (Territory-Based) While this role is fully remote, candidates must live within the territory they support (listed below). The position involves regular in-territory travel for customer visits, with flexibility to work from a home office when not
Label Account Manager Description - Job Summary • This role is responsible for understanding and promoting the organizations products, using consultative selling techniques to engage with clients, and creating customized solutions. The role manages the sales pipeline,
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Team and Role: We are seeking an
What is the job of Remote Customer Support Manager?
Remote Customer Support Managers are primarily responsible for overseeing and coordinating the daily operations of the customer service department. They lead teams of customer support specialists to ensure that the clients of a particular organization or company receive assistance with the technical aspects of products and/or services. The main aim of Customer Support Managers is to improve and maximize customer retention by creating a reliable customer loyalty program so as to improve the profitability of the company they work for.
Frequently Asked Questions about Remote Customer Support Manager jobs
Can Customer Support Managers work remotely?
Yes. For Customer Support Managers to work remotely, they require a cloud-based project management tool that allows their entire team- no matter their location- to log in and access any information they require in minutes. Also required is customer service software to enable customer support managers to track conversations, monitor customer relations, and revisit past customer communications.
Do remote Customer Support Manager Jobs provide equipment?
Most of the companies will provide everything that a remote Customer Support Manager requires. This can include a computer, smartphone, printer, or more. It just depends on their role within that particular company. Most companies would like to feel secure knowing that their remote customer support manager has everything they need to work efficiently.
Can I work a Customer Support Manager Job in another country?
Yes, you can work as a Customer Support Manager in a foreign country. Companies all over the world have realized how important customer support departments are. Most companies want to ensure their clients experience the best possible service. They would want their clients to be assured that their queries or complaints have been resolved. However, it may be a requirement that a customer support manager learns the language of the country they’re working in.