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Carepatron is one of the fastest-growing healthcare software companies in the world — trusted by 100,000+ clinicians across 120+ countries. We help practitioners save time, stay organised, and deliver better care through a beautifully simple practice
Job Summary: The Real-Time Analyst (RTA) is responsible for monitoring and managing intraday performance across multiple teams or contact center operations. The RTA ensures service level agreements (SLAs), productivity metrics, and staffing efficiency targets are met
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