This is is a pivotal leadership role responsible for delivering outstanding end-to-end customer outcomes across the SME customer lifecycle. Reporting into senior leadership, this role will lead the strategic and operational performance of customer service, complaints, debt management, and
You will play a key role in delivering high-quality IT support to colleagues across SmartestEnergy Business, acting as the first point of contact for technical incidents and service requests. Based in our Worthing office and reporting
This is a critical leadership role responsible for the end-to-end performance of SEBLs operational functions, ensuring efficient, compliant, and high-quality delivery across onboarding, metering and settlement, gas operations, and technical billing. The role will provide strategic