Potential candidates must reside near the north New Jersey area The successful candidate will work from home and will be dispatched to client sites in the north New Jersey area to troubleshoot and resolve AV issues
La version française suivra Permanent Position – Onsite Reporting to the IT Client Services Leader (Region), the Audio Visual Help Desk Analyst is responsible for providing technical support and troubleshooting for audio visual systems and equipment
The opportunity Provide technical support to internal and external customers of the organization. Analyze and troubleshoot technical issues, escalate complex problems to senior team members, and document all incidents and requests in the service desk system.