VIP SERVICES CONCIERGE Department / Section: Hotel / Guest Services Reports to: VIP Services Manager The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations
VIP SERVICES MANAGER Department / Section: Hotel / VIP Services Reports to: Guest Services Manager Job Summary The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are
Key Relationships CEO, Customer Experience & Growth Director, Operations & Estates Director, People & Talent Director, Regional Operations Directors, GMs and HoDs. Frequent travel to clubs. About The Club Company TCC is the UK’s leading owner