As a Contracts Manager, you will review, draft, and negotiate terms with third-party suppliers for a wide variety of services, including software license/implementation/maintenance, financial products and services, subscriptions, property maintenance/construction, marketing, training and consulting. You will partner
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation