Requirements • Provide second-level application support for business-critical applications and assigned projects. • Investigate, troubleshoot, and resolve application-related incidents and service requests within the agreed SLAs. • Perform root cause analysis and support problem management activities.
Key Responsibilities Technical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs. Prepare technical proposals, solution architectures, and
We are seeking a highly organized and proactive Project Operations Manager to oversee the operational coordination of active projects and ensure smooth alignment between project teams and the finance department. This role requires a strong sense
Job Purpose Responsible for employee relations cases, labor law compliance, and end-of-service calculations across UAE, KSA, and Jordan. Key Responsibilities Employee Relations Handles employee relations cases including grievances, misconduct, and workplace disputes: gathering information, conducting meetings
We are looking for a highly organized and proactive Snr. Projects Coordinator to oversee operational projects, and facilitate internal processes through valuable insights driven recommendations, and to ensure smooth coordination between departments across multiple business functions
Requirements • Monitor integration services, APIs, queues, scheduled interfaces and middleware components. • Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance. • Coordinate incident resolution with application, database, network, security and external integration
Requirements • Administer Windows and/or Linux server environments, virtualisation platforms, storage and associated infrastructure services. • Monitor availability, capacity and performance; investigate alerts and restore service within agreed priority and escalation procedures. • Plan and execute
Provide secured remote operational support across identity and access management and vulnerability management. The role performs approved technical activities and tracking; access approvals, security policy, risk acceptance and regulatory accountability. • Support user, privileged and service-account
Job Summary Blackstone eIT is seeking an experienced Senior Project Manager to lead the planning, execution, and successful delivery of strategic IT projects across government and enterprise clients. The ideal candidate will be responsible for managing project scope,
Requirements Key Responsibilities • Provision and administer approved cloud resources, platform services and access configurations. • Monitor workloads, performance, availability and utilisation and respond to operational events. • Apply approved security baselines, identity controls, tagging, logging