Role Purpose To lead WPB operational contact centre teams for conversational banking in all elements which will establish a robust operational, financial and risk management infrastructure enable low-cost, high-quality service for HSBC customers that deliver to the customer’s
Job Description Overview The Project & Programme Services (PPS) team is a critical component of the Global Project & Programme Management Office (GPMO). The team delivers predictable and efficient project performance management, reporting, and business intelligence
Job Description Overview The Project & Programme Services (PPS) team is a critical component of the Global Project & Programme Management Office (GPMO). The team delivers predictable and efficient project performance management, reporting, and business intelligence