Job Description: Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide,
The Technical Support Senior Analyst is responsible for automating, maintaining, and enhancing the Facets Booklet System (FBS), which supports customer booklets and certificates. You’ll collaborate with regulatory and product teams to convert legislative and business requirements