TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI, we’re always seeking exceptional
Why This Role Exists Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question Projects span hardware deployment, structured cabling, power/cooling, and remote
Job Description ROLE AND RESPONSIBILITIES: Issue Resolution: Resolve Tier 1 and Tier 2 technical tickets remotely. System Provisioning: Configure, test, and ship remote employee workstations. Identity Management: Manage user access, passwords, and permissions daily. Documentation: Create
Why This Role Exists Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question Projects span hardware deployment, structured cabling, power/cooling, and remote