Key Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Tier 2 Technical Support Engineers Conduct regular: Performance reviews Coaching sessions Skill development plans Drive accountability for: SLA adherence Resolution quality Customer experience
Role: This position is part of the Reimbursement team in the Global Business Services (GBS). The Reimbursement Supervisor is responsible for overseeing the daily operations and deliverables of the reimbursement team, including the preparation, review, and