R10094073 Customer Experience Representative (Collections) (Evergreen) (Open) Location:Tulsa, OK - W. 7th St. - Management - Central BSC How will you CONTRIBUTE and GROW?The Customer Experience Representative (CXR) is a proactive problem-solver responsible for managing a
Essential Duties and Responsibilities: - Supervise team members and processes to sustain an effective reporting program that gathers, prepares, trends, and analyzes operational activity. - Coordinate and evaluate the work of Reporting Specialist(s). - Assist with
Essential Duties and Responsibilities: - Conduct Monthly 1x1 meetings with staff and evaluate employee performance and make recommendations on employee Bonus and Merit incentives. - Identify and set monthly individual/team goals. - Develop Quality Checklist, based
About Zephyra CO Zephyra CO is a customer-focused company dedicated to delivering seamless, high-quality service experiences. We believe every interaction matters, and we aim to build long-term trust through clear communication, fast support, and meaningful solutions.