We’re Heidi. Were building the future of healthcare by giving every clinician the earths finest AI Care Partner. In just 18 months, our AI products (Scribe, Comms, Evidence, Remote) have absorbed the administrative chaos of 73
Technical Support Specialist Job Description The Role The Engage Technical Support Specialist provides day-to-day technical support to clients through Freshdesk tickets and Helpdesk calls, ensuring timely and effective issue resolution. This role also assists with specific administrative tasks related
Service Activations Specialist Job Description The Role As a Service Activations Specialist, you will be the platform subject-matter expert driving a best-in-class customer experience by managing daily client requests, account setups, and technical troubleshooting. Acting as
Contract Administration Specialist Job Description The Role: As a Contract Administration Specialist, you’ll act as the key link between clients and internal teams, ensuring our platform meets customer needs. Your focus will be on accurately and
Platform Publications Specialist Job Description The Role The primary purpose of this role is to manage daily booking and approval deadlines for publications across Australia and New Zealand while delivering an exceptional experience on the Campaigntrack