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This role is eligible for our hybrid work model: Two days in-office. We use technology to help people, plain and simple. In this role, you’ll join our Contact Center Technology team to revolutionize the Customer Care
Job Description ROLE AND RESPONSIBILITIES: Issue Resolution: Resolve Tier 1 and Tier 2 technical tickets remotely. System Provisioning: Configure, test, and ship remote employee workstations. Identity Management: Manage user access, passwords, and permissions daily. Documentation: Create
