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The Field Service Agent acts as an in-person liaison between Healthfirst and its customers. This individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues
Job Description Open to candidates who are permanent in the civil service title of Public Health Sanitarian or to those who have successfully filed for the PROMOTION TO ASSOCIATE PUBLIC HEALTH SANITARIAN Exam No. 6513 within the