What You Will Be Doing AI-Augmented Customer Resolutions: Examine escalated tickets routed from AI systems, deploy human judgment in domains where AI underperforms, then eliminate those gaps by refining the AI framework What You Won’t Be
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam DAngelo, Larry Summers, and Jack Dorsey. Position: Portfolio