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Technical Support Specialist Job Description The Role The Engage Technical Support Specialist provides day-to-day technical support to clients through Freshdesk tickets and Helpdesk calls, ensuring timely and effective issue resolution. This role also assists with specific administrative tasks related
Essential Duties and Responsibilities: - Provide support and assistance to contracts department staff by providing administrative support services as required, including proofreading, copying, filing, mail, facsimile transmittal, answering and disseminating incoming calls and messages. - Assist in