Description About the Role We are seeking an experienced and emotionally intelligent Escalation Tier II Support Specialist to manage complex, sensitive, and high-risk member cases via phone and email. This role serves as a higher-level escalation point
Description The Instructional Designer is a key role in Corporate Training & Development, encompassing mastery of growth and development trainings and processes throughout Peak Support. Gaining expertise and a deep understanding of the needs of our internal stakeholders
Description Peak Support is looking for a Workforce Scheduler to help ensure optimal staffing coverage and operational efficiency across our teams. This role partners closely with Workforce Management and Operations to create effective schedules, monitor staffing trends, and
Description The CX Coordinator supports scheduling operations, member experience, and administrative workflows for a US-based dental healthcare organization. This role owns daily schedule management, resolves member concerns, manages appointment disruptions, and delivers a high-touch, white-glove experience. Key
Description Job Description We are seeking a Seasonal Takedown Associate to monitor, identify, and pursue the removal of unauthorized uses of product photos, trademarks, and other intellectual property across online platforms. This temporary remote position is
Description Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking Remote Customer Service Representatives (Seasonal) to join our team in the U.S. Our Customer Experience (CX) Team drives customer loyalty, engagement and value
Description At Peak Support, we are passionate about delivering exceptional service to our customers and clients. As a rapidly growing services provider, we partner with innovative brands to deliver customer support, sales operations, and business process outsourcing solutions that
Description At Peak Support, were not just another outsourcing company, were a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified company with the best Glassdoor rating in the business
Description We are growing and were seeking a Real-Time Analyst to join our Workforce team, support daily workforce operations and help ensure service level agreements are consistently met. Main Objective: The Real-Time Analyst is responsible for managing