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Managing incoming service requests and incidents in accordance with SLA, KPI, and FCR standards via phone, email, and the ticketing system. Participating in on-call duty. Creating, categorizing, resolving, and documenting tickets. Serving as a liaison with
Our partner is an international company looking for a new colleague to further develop its e-commerce and digital channels. We are looking for an independent, proactive E-commerce & Digital Specialist who already has a few years