Position Details Employment Type: Full-Time Industry/Category: Freight Dispatching / Logistics / Transportation Operations Level: Entry Level / Experienced Position Overview Assists with freight movement schedules, dispatch updates, and operational coordination to maintain efficient transportation activity. Responsibilities
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of
Essential Duties and Responsibilities: - Conduct Monthly 1x1 meetings with staff and evaluate employee performance and make recommendations on employee Bonus and Merit incentives. - Identify and set monthly individual/team goals. - Develop Quality Checklist, based