About the team Zillow Home Loans is on the front lines of radically redefining how consumers buy, sell, and finance homes. We seek to transform the consumer mortgage experience by moving closer to the real estate
A remote sales agent’s job is to promote the products or services of a given company to potential clients. The sales agent will also undertake the paperwork required for the contractual agreements between the business and the customer. Sales agents can communicate with clients via telephone or online. In some cases, the sales agent will be required to liaise with the clientele in person. The responsibilities of a sales agent include creating and nurturing relationships with clients.
Yes, sales agents can work remotely. This position has all the makings of a remote position already. Sales agents liaise with clients via email and telephonically most of the time. Many popular online meeting platforms can also be used to allow a client to communicate as organically as possible without meeting in person. Sales agents can also keep up to date with the entire sales team by using task managing and scheduling software.
Yes, there are entry-level sales agent positions. These positions often offer comprehensive training to upgrade the candidate. The skills required are more open-ended calling for high-level communication, negotiating, and people skills. The candidate should also be computer literate and comfortable with data capturing. Having an excellent memory also helps as the candidate will have to retain a lot of information about the company’s products/services.
Depending on the sales tactics used, sales agents may be more successful in building rapport with clients when liaising in person. Non-verbal communication is very important when reading a client’s reactions. Additionally, conducting business in informal environments like restaurants and golf courses can make one more likely to succeed. This is a missed opportunity if all communication is done remotely.